Last updated: 28 October 2026
Bible AI Guide is operated by KINGPOWERAU PTY LTD ("we", "us", "our"). This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use the Bible AI Guide mobile app, website, emails, and related services (the "Service").
We handle personal information in line with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles, and we also respect the rights of users under other privacy laws that apply to them, such as the GDPR in the EU/UK and US state privacy laws.
1. Information We Collect
Account details
- Your name and email address
- Your password (stored only in encrypted, hashed form)
- Your profile picture, if you choose to upload one
- Sign-in information if you use Apple or Google sign-in
AI conversations and app content
- The questions, prayer requests, and messages you send to our AI features, and the responses generated for you
- Your saved conversation history and favourites
- Usage counts (for example, how many messages or voice responses you have used) so we can apply Free plan limits
Subscription and payment information
- Your plan (Free or Premium), subscription status, trial status, start, renewal and expiry dates, and the app store you subscribed through
- For voluntary contributions on our website: the amount, currency, your name and email, and payment reference numbers from Stripe
We never receive or store your full credit or debit card details. Premium subscriptions are processed by Apple (App Store) or Google (Google Play), and website contributions are processed by Stripe.
Device and technical information
- Device platform (iOS, Android, or web), app version, time zone, and an anonymous device identifier (used to apply Free plan limits before you sign in)
- IP address, browser type, and basic logs created when you sign up, sign in, or contact us, used for security and troubleshooting
Communications
- Messages you send to our support team
- Your email preferences, including whether you have unsubscribed from marketing emails
2. How We Use Your Information
We use your information to:
- Create and manage your account and keep you signed in securely
- Provide AI Bible Chat, AI Prayer, Bible reading, devotionals, voice responses, and your saved history and favourites
- Manage your Free plan limits and verify your Premium subscription with Apple or Google
- Process voluntary contributions and send receipts and thank-you emails
- Send verification codes, security alerts, and important service and subscription messages
- Send Bible verses, devotionals, spiritual encouragement, newsletters, and app updates by email (see section 5)
- Provide customer support and respond to your requests
- Keep the Service safe, prevent fraud and misuse, and fix technical problems
- Improve the app and develop new features
- Meet our legal and regulatory obligations
Where privacy laws such as the GDPR apply, we rely on: performing our contract with you (providing the Service), your consent (for example, marketing emails where consent is required), our legitimate interests (keeping the Service secure and improving it), and legal obligations.
3. AI Conversations
When you use our AI features, the text you send (and text we turn into speech for voice responses) is sent to our AI provider, OpenAI, to generate a response. We send only what is needed to answer your request. Under OpenAI's API terms, this data is not used to train their models.
Your conversations are saved to your account so you can view them in your history. You can delete individual conversations in the app at any time, and all conversations are deleted when you delete your account.
Please avoid sharing sensitive personal information (for example, health details or information about other people) in your conversations unless you are comfortable doing so. AI-generated responses may not always be accurate; see our Terms & Conditions for more.
4. Subscriptions and Payments
Premium subscriptions are purchased and billed through Apple App Store or Google Play. Apple and Google receive and process your payment details under their own privacy policies. They share your subscription status with us (for example, active, renewed, cancelled, or expired) so we can unlock Premium features.
Voluntary contributions on our website are processed by Stripe through Stripe Checkout. Stripe processes your card details under its own privacy policy, and we receive only the contribution details listed in section 1.
5. Emails From Us
Service emails: We send emails that are needed to run your account, such as verification codes, password resets, security alerts, subscription information, contribution receipts, and important service updates. These are not marketing, so they continue while you have an account.
Spiritual and marketing emails: With your consent where required by law, we may send you Bible verses, weekly devotionals, spiritual encouragement, newsletters, new feature announcements, and app updates. We send these emails through our email provider, Brevo, which stores your name, email address, plan, platform, and sign-up date for this purpose.
Unsubscribing: You can stop marketing emails at any time by:
- Clicking the Unsubscribe link at the bottom of any marketing email, or
- Emailing us at support@bibleaiguide.com and asking to be unsubscribed.
Unsubscribing takes effect right away, is free, and does not affect your account or your use of the app. Once you unsubscribe, we will not add you back to our marketing list unless you ask us to.
6. Sharing Your Information
We do not sell your personal information, and we do not share it with advertisers or use it for targeted advertising.
We share information only with service providers who help us run the Service, and only as much as they need:
- OpenAI: generating AI responses and voice audio
- Apple and Google: sign-in, app store subscriptions, and payments
- Stripe: processing voluntary website contributions
- Brevo: sending service and newsletter emails
- Hosting and cloud infrastructure providers: storing our data and running our servers
These providers are required to protect your information and use it only to provide their services to us. We may also disclose information where the law requires it, or where reasonably necessary to protect the rights, safety, or property of our users, the public, or us.
7. Where Your Data Is Stored
Some of our service providers are located outside Australia, including in the United States and the European Union, so your information may be processed in those countries. When this happens, we take reasonable steps to make sure your information is protected to a standard consistent with this Privacy Policy and applicable law.
8. How We Protect Your Data
We take reasonable technical and organisational steps to protect your information against loss, unauthorised access, misuse, alteration, or disclosure, including:
- Encrypting data in transit (HTTPS/TLS)
- Storing passwords only as secure hashes
- Limiting access to personal data to authorised staff who need it
- Using trusted, secure payment providers so we never handle card details
No method of transmission or storage is completely secure, but we work to protect your information and will notify you and the relevant authorities of an eligible data breach where the law requires it.
9. How Long We Keep Your Data
- Account, conversations, favourites, and usage data: kept while your account is active, and deleted when you delete your account.
- Email list data: kept until you delete your account. If you unsubscribe, we keep a record of your opt-out so we do not email you again.
- Contribution and transaction records: kept for as long as tax and accounting laws require (usually up to 7 years in Australia).
- Security and sign-in logs: kept for a limited time for security and troubleshooting.
10. Your Rights and Choices
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Correct information that is inaccurate or out of date (you can update your name and profile picture in the app)
- Delete your account and personal information
- Withdraw consent and unsubscribe from marketing emails at any time
- Object to or restrict certain processing, or request a copy of your data in a portable format
To make a request, email support@bibleaiguide.com from the email address on your account. We will respond within 30 days and may need to verify your identity first. We will not treat you differently for using your privacy rights.
11. Account Deletion
You can delete your account at any time in the app (Profile > Delete Account), or by following the steps on our Delete Account page, including by email if you no longer have the app.
When you delete your account, we permanently delete your account details, profile picture, conversation history, favourites, usage data, and subscription record, and we remove you from our email list. We may keep limited records where the law requires us to (for example, contribution records for tax purposes).
Important: Deleting your account does not cancel a Premium subscription purchased through Apple or Google. Please cancel it in your App Store or Google Play subscription settings to avoid further charges.
12. Children's Privacy
The Service is not directed to children under 13 (or the minimum age of digital consent in your country). We do not knowingly collect personal information from children under that age. If you believe a child has given us personal information, please contact us and we will delete it.
13. Cookies
Our website uses only essential cookies, for example to keep pages secure and to remember your session. We do not use advertising or cross-site tracking cookies.
14. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date above, and for significant changes we will let you know in the app or by email.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Bible AI Guide
Operated by KINGPOWERAU PTY LTD
Email: support@bibleaiguide.com
We will review your inquiry and respond as soon as reasonably possible.
If you have a complaint about how we have handled your personal information, please email us with the details. We will look into it and reply in writing within 30 days. If you are in the EU or UK, you also have the right to complain to your local data protection authority.